Refund Policy

Effective Date: March 1, 2026
 

Refund Window

Refund requests must be submitted within 14 days of the original purchase date.

 

Refund Policy

Because the Product is delivered digitally and becomes accessible immediately after purchase, refunds may be limited or declined once the Product has been delivered or made accessible.

 

Non-Refundable Situations

Refunds may not be provided for reasons including but not limited to:

• Accidental purchase

• Change of mind

• Duplicate orders

• Inability to download or open the digital file

• Lost or deleted files

• Technical issues on your device

• Dissatisfaction with the content

• Academic performance or exam results

• Future updates not being provided

 

Digital Product Access

Once your payment is completed, you gain immediate access to the digital Product. Access may be delivered through various methods depending on the payment processor or system used at the time of purchase.

 

It is your responsibility to:

• Use a valid email address

• Access and download the Product promptly

• Save and store your copy securely

 

Chargebacks and Unauthorized Disputes

Because this is a digital product with immediate access, initiating a chargeback or unauthorized dispute after receiving the Product is considered a violation of this Refund Policy.

 

We reserve the right to provide your payment processor with evidence of:

• delivery

• access

• and these Terms and Conditions

in response to any dispute.

 

Contact Information

For support contact:
support@genchemgirl.com